Help & User Guide

Use your own club account to sign in. If the installed app cannot verify current access, use Retry current access. A connection warning may also indicate a server problem; it does not necessarily mean your phone is offline. Club and team information is shown only when your current approved access permits it.

Using the app means you agree to the Terms of Use ↗: be respectful, keep to club business, never post children’s details or other people’s photos without permission, and report anything that worries you. See also the Privacy Notice ↗.

Safeguarding: any worry about a child’s safety or welfare goes privately to the club’s Children’s Officer, never to a team group; if a child is in immediate danger call 999. Contacts and the club’s commitments are on the Safeguarding page ↗.

Test and demo accounts

App Administrators can mark an account as test/demo from People & Roles. These accounts can connect only to the hidden Test Team, never real club teams. Changing this flag revokes existing team connections and cancels pending requests; removing it does not restore previous access. The Test Team has no fixtures, results or club alerts. Club Management also lets an App Administrator publish an Important notice with an end date and time; it shows at the top of club app pages for signed-in members (and under Club Activity → Notices in the iPhone app) until it ends.

Home and navigation

Home starts with a compact welcome showing your approved role. Work awaiting your review appears only when your current permissions allow you to decide it. The Fixtures & Results card uses the combined official and club-entered fixture feed and shows your next permitted fixture and latest permitted result, followed by a compact Messages shortcut with your authorised unread count. Club Activity then shows four upcoming saved-calendar events first, with Show all and the existing summary cards. Pitch Bookings appears on Home only when you can make or review a request. My Team and Club Diary remain in the unchanged bottom navigation instead of being repeated as large Home shortcuts. Profile stays available from the header. The optional Get started card links to missing contact details, team access and device-alert setup without granting any permission or annual membership; Later and Not needed dismiss only that account/device reminder.

Club Diary

Every signed-in member sees all saved Side Pitch activity, showing which team or event is using the pitch. Club Diary opens as a rolling seven-day list beginning today. Previous and Next move exactly seven days; Today returns to the current date, and Start date opens any chosen seven-day period. It combines fixtures, training, meetings and read-only facility activity in compact chronological cards. Empty facility time is not shown. Calendar activity comes from one shared server-saved copy, so opening the page does not contact or wait for Google. Last updated shows the most recent successful refresh in UK local time. If refreshing fails, the last good diary remains visible with an out-of-date warning.

Fixtures and Results

Fixtures & Results combines verified Foireann data, when available, with fixtures entered by authorised club staff. App Administrators, the Chairperson, Vice Chairperson and Secretary can manage any team; managers and coaches can add, edit, cancel and record results only for their own teams from Club Management or the native Fixtures & Results screen. Club records are labelled “Club entered”. If matching Foireann data arrives for the same team within three hours, the official record is shown instead. Ordinary members can view fixtures but cannot change them.

Directions

An upcoming fixture with a venue has a Directions link. It opens Google Maps outside the app using the venue supplied with the fixture. Results and fixtures without a venue do not show the link.

League tables

League tables are kept by the county boards: the League tables buttons open the official Armagh GAA (men and boys) and Armagh LGFA (ladies and girls) pages.

Add fixtures to your calendar

Open Fixtures & Results and choose all club teams or one team. Use iPhone / Mac, Google Calendar / Android, or copy the calendar link. Your calendar updates automatically, but changes can take a few hours to appear. A calendar subscription does not send alerts.

Pitch Bookings

The schedule is read only and comes from the shared server-saved Google Calendar copy. All facilities is the default tab and shows every booking in time order; Training Pitch, Hall, Gym and Side Pitch tabs filter the same weekly timetable. Each booking has a facility name and colour edge. Select a date or move exactly one week with Previous and Next. When adding an event in Google Calendar, give it the facility’s colour or put the facility name in its title. Blank space, missing data or an app-approved request is not confirmation that a facility is available; the saved copy may be out of date, so the Facility Booker must check Google Calendar. Authorised coaches and managers can request any facility; Side Pitch also offers Full, Half A and Half B. Submission creates a pending request, not a booking. A Facility Booker records approval or decline with a required comment, and the coach receives the facility, date, time and that message in their alert. An approval is shown as “Approved. Add to Google Calendar manually” until it is added to Google Calendar and the next successful scheduled sync updates the display. The app never writes to Google Calendar and does not render app requests as confirmed calendar blocks. Repeat requests: choose Repeat to ask for the same facility, time and length every week for up to 26 weeks in one go; any week that clashes with an existing request is skipped and listed. The Facility Booker can approve or decline all the pending weeks together (Apply to all pending weeks) or one week at a time, and the coach gets one alert for the series. Cancel this week or Cancel all upcoming weeks stops the rest of a series. The facility comes from the Google Calendar event’s colour: red is Gym, yellow is Hall, blue is Training Pitch and green is Side Pitch. If the event has no colour of its own, a Location or event name that says Side Pitch, Training Pitch, Hall or Gym is used instead; otherwise it shows on the Side Pitch. The app uses the same colours. Repeating events appear every week.

Coaching & Resources

Choose More → Coaching & Resources for football coaching and parent guidance. It opens the public club website separately in a new tab on the web, or in the in-app browser on iPhone. This guidance is available without paid membership or club approval to signed-in users who can already open More. It is separate from private Club Resources and does not grant access to internal messages or restricted files.

Club Resources

Club Resources is a private, read-only document area under More and Club Activity. The Member, Parent and Coaching hubs shown to you are based on your current approved roles and teams. Search results and every file open are checked again by the server; copying a document address does not bypass access. PDF viewing and Word downloads are available on the signed-in website, while the native app lists the same authorised metadata and official external links. Common documents are stored once and may appear in several hubs. Archived documents stay hidden unless Show archive is selected. Recently opened stores document identifiers on your device only. Resource files follow the club retention review shown in their metadata; removing a role or team removes future access without changing the underlying club record.

Club Activity

Club Activity shows the next four saved calendar events as compact date cards, with Show all and Show fewer controls for the remaining events and a link to the full Club Diary. Fixtures, shared files, polls, volunteer rotas and notices appear as compact summary cards showing how many items are available and a useful preview. The Fixtures & Results card shows the next team, date and time before it is opened; use View all fixtures or Hide fixtures for the full list. Section shortcuts and notification links open the relevant section directly. Club Resources remains available below them. The saved calendar is read only, does not contact Google when opened and does not expose attendees, organiser email addresses, meeting links or private descriptions.

Messages

Photos and files: tap the paperclip in a chat to send a photo, PDF or text file (up to 5 MB). On iPhone, the first time you take or choose a photo the phone asks to let Éire Óg use the camera or Photos; tap Allow. Files sent in a group also appear in Club Activity → Shared files for everyone in that group. A small photo circle appears beside each sender in chats and beside whoever shared each file in Shared files; it shows their photo where you are allowed to see it, otherwise their initials. Polls in chats: in a team group, the team manager or coach can tap Create a poll (Executive members can do the same in club groups). Quick start offers the team's upcoming matches and training with Yes / No / Maybe already filled in; every poll needs a closing time (marked *), which stops answers. Everyone in the group can answer once per account and change their answer until the poll closes, and can add a short reason (for example why they said No). Members see the totals; the manager or coach also sees who answered what, any reasons, and who has not replied. The Messages menu shows a red number when you have unread messages. Polls also appear in Club Activity. Messages are newest first. In the installed app, filters and channels are collapsed above the list so messages remain the primary view. Expand them to choose Unread or another permitted channel. Opening a channel marks its messages read automatically. Schedule for later is available only while the club scheduler is configured. Scheduled announcements are published by the club service at their chosen time; nobody has to open Home or Pitch Bookings first. If a scheduled message is more than 30 minutes late, its sender and administrators see a warning. The sender’s authority is checked again before publication, and each recipient’s current access is checked before an alert is delivered or opened. Open on a notification takes you to its permitted message, notice, approval, role, diary event, poll or volunteer rota and marks the notification read. Existing archive, deletion and safety controls remain available where your access allows them. Answering a poll marks its New poll alert as read, and opening a group marks that group's message and poll alerts as read in your Notification Inbox. The person who created a poll can answer it too. You are never alerted about something you did yourself (your own message, poll, rota, diary event, fixture or notice). To stop a group being flooded, each person can send up to 20 messages a minute. When you send a message it appears straight away, faded, with “Sending…” under it, and becomes a normal message once the club server has it; if it can’t be sent it says so and you can tap to try again. Groups are listed with the most recent message at the top, like WhatsApp.

Membership, roles and annual setup

Team join links: a team manager or coach can open My Team and use Invite parents and players to create a join link and team code, share it in the team group, make a new one or turn it off. Anyone who uses the link or enters the code on the Roles & Teams page (or in the app) gets a request for that team already filled in (Parent / Guardian, or Player for adult teams); the manager or coach still approves every request. Only one link per team works at a time. Verified sign-in, an approved team connection, club membership and a club role are separate. A parent can use an approved child-team connection without annual membership. Annual or life membership permits Club Members announcements; life membership does not expire in the annual reset. Membership means the club status recorded in this app, not a payment confirmation, and it does not change Foireann/GAA records. Approved Executive members grant or review membership. A mistaken life-membership entry must be referred to an authorised Executive for a reviewed correction; the app does not invent an automatic life-membership cancellation rule.

The Technical Administrator manages technical, account and security controls and may appoint or replace the Chairperson, Vice Chairperson and Secretary, but cannot also hold ordinary executive, committee, manager, coach, parent, player or volunteer roles and does not automatically see private club conversations. The current Chairperson, Vice Chairperson or Secretary appoints other Executive and Committee roles and team officials. Managers and coaches can approve parent/player connections only for their own authorised teams. Annual Club Setup shows a preview and requires confirmation before annual memberships or annual staff assignments are reset. It preserves life membership, the Technical Administrator, Chairperson, Vice Chairperson, Secretary, accounts, messages and guardian links.

Message groups and privacy

Admin & Executive is for the Technical Administrator and approved Executive. Committee includes approved Committee and Executive members. Coaches & Managers is an announcement group: managers and coaches can read, while Executive members publish. Club Members is read by annual members, life members and Executive members; Executive members publish. Team groups remain limited to authorised team access, and assigned managers/coaches can send to their teams. Old News permission does not bypass these rules. Notifications use only the group name and generic wording and are checked again before delivery and when opened.

Do not post medical details, safeguarding concerns or complaints about named people in general team, Committee or club groups. Use the club’s established confidential process and an authorised club officer. The app does not create a new confidential reporting channel. Screenshots, downloads and notifications already delivered to a device cannot be recalled, and authorised database or recovery operators may be able to read retained message records.

Suspension and access removal

Removing one role, team assignment or annual membership removes only that access and keeps other valid access. Role and team permissions are checked on every protected request, so an already-open session does not keep revoked access. Approved Executive members may suspend an ordinary account, which blocks app access and future device notifications without cancelling life membership or deleting history. Protected Technical Administrator accounts cannot be suspended through ordinary club controls. Sign out on the website disables this device’s saved notification subscription before ending the session where the browser permits it.

Roles, Alerts and Files

Website visitors (Technical Administrators): Club Management → Website visitors shows how many people visited eireog.com in the last 7 and 30 days, the most viewed pages and where visitors came from (for example Facebook or Google). It is counted by Cloudflare Web Analytics without cookies and shows totals only, never individual people. Problems (Technical Administrators): Club Management → Problems lists things that went wrong behind the scenes, such as alerts that could not be sent or a screen error on someone’s phone. Repeats are counted rather than listed again, no personal details are kept, and Mark all as dealt with clears the list. Keeping information: club app activity is deleted automatically 12 months after it happened (notifications, messages with their photos and files, polls, volunteer rotas, Club Diary events with availability and attendance, finished scheduled messages, and phones not used for 12 months). A message under an open report is kept until it is reviewed. Club records such as membership, roles, approvals, bookings, privacy requests and audit logs are kept longer where required. The bell at the top of every screen shows how many alerts you haven’t read; tap it to open the Notification Inbox. Your profile photo also shows in the circle at the top right of every screen; without one, the circle shows your initials. Privacy requests: when a member sends a privacy (data-rights) request, every Technical Administrator gets a “New privacy request – tap to review” alert with no name on the lock screen. Tapping it opens Profile & Settings → Privacy & data rights with the administrator queue open at that request. To make a privacy request, open Profile & Settings → Privacy & data rights and tap Make a privacy request. Reply within one month and record the outcome with a note. Pending role requests do not grant access. Pending Approvals shows the applicant name. Executive approvals require an active Executive title; rejected requests do not require a title. Club Management → People & Roles shows saved titles and term dates. An authorised reviewer can use Change Executive title with a reason to update a title without changing the term dates or other roles. Validation errors explain what needs correcting. Approvals appear only for authorised reviewers and their permitted teams. A Facility Booker checks booking requests, records an approval or decline with a required message, and manually updates Google Calendar after approval. The Chairperson, Vice Chairperson or Secretary can grant or revoke this narrow permission; it cannot be requested and does not grant Technical Administrator, team, message or other club access. Technical Administrators do not receive it automatically. Shared PDFs, text files, JPG, PNG and WebP images are checked when uploaded and are available only while your current account and channel permissions allow them. A copied file address does not bypass sign-in or a later permission removal. In-app notices remain in the Notification Inbox; phone and browser notification controls are under Profile & Settings. The website checks both device permission and a current registered subscription before reporting alerts enabled. On iPhone web, install from Safari to the Home Screen before enabling alerts. After sign-in, the installed iPhone app may show a Home invitation to turn on alerts; Not now hides it for 14 days. If alerts are blocked, a Settings reminder appears no more than once every 30 days. You can always change alerts in Profile & Settings and use Send test alert to my devices there to check delivery. Booking alerts include the practical booking and decision details, while current account and message permission are checked before delivery and again when an alert is opened.

Payments & Shop

Payments & Shop (in the menu, and on Home once the club switches it on) lists what you can pay for: underage registration fees, summer camps, match and session fees, paid events and tickets (for example the night at the races), the club shop and fundraising. Club membership is joined or renewed on Foireann, the GAA's official membership system; the Join or renew on Foireann button opens it. Choose an item and press Pay: Square's secure payment page opens, and Éire Óg never sees or stores your card details. Square pays the money straight into the club's bank account. Parents choose which of their approved children a registration or fee is for. A summer camp can book several children from the same family in one payment, priced by how many children are booked (for example 1 child £25, 2 children £30). Your payment, and any ticket code, appears on the item once Square confirms it, usually within a minute; you also get a notification.

Who can set up payments: the Chairperson, Vice Chairperson, Secretary, Treasurer, Assistant Treasurer and Registrar can set up any payment, open or close it, see who has paid and download a spreadsheet. Team managers can set up paid events and match or session fees for their own teams and see who has paid for those. The Technical Administrator has no automatic access to club money. Ticket codes are checked in at the door under Manage → Ticket check-in (also in the iPhone app). Refunds are made in the club's Square account and show here automatically. Club Lotto stays on its own licensed service.

Support Éire Óg

Club Lotto remains available through its external service. Make a donation first shows the donation information screen, then Continue opens the club’s support page outside the app. The app does not collect card details, and a payment transaction has not been tested here.

Delete my app account

Read the Privacy Notice ↗ before requesting deletion. On the website, open Profile / Settings → Delete my app account. In the installed app, open Profile & Settings → Delete my app account. The option remains available before club approval and while club access is suspended. Review the consequences, sign in again with your existing method (password in the installed app; password or an enabled linked Google/Facebook account on the website), tick the confirmation box, then use the clearly marked deletion button. Cancel and Back to settings remain available before submission. Acceptance immediately removes roles and directory visibility, stops app access and alerts, cancels future requests, and records the remaining cleanup work. An App Administrator completes permanent cleanup only after a verified private recovery backup is stored and cleanup is enabled; the club normally completes that work within 30 days. Profile/contact details, private photos and uploads are deleted; authored message text is replaced with a deletion notice. Minimal request, safeguarding, permission and club transaction history may be retained for legal, safety or audit purposes, with identifying free text removed where practical. A guardian deletion removes only that guardian link: it never deletes a child profile or another guardian’s access, and a child with no remaining guardian enters restricted administrator review. A protected or final Club App Administrator must first complete an authorised handover. Separate club membership and GAA/Foireann records are not cancelled.

Release recovery for administrators

Club Management gives App Administrators a password-protected D1 recovery download and a separate pending-deletion queue. The recovery file contains private club data and must be stored securely, never in GitHub or chat. A saved Site version or Git tag restores only the matching website/backend source and deployment package. It does not restore or reverse live member records, private files, sign-in accounts, runtime secrets or completed account deletion. Before a rollback, confirm the currently live Site version and database compatibility; do not assume an older checkpoint is still current. Rebuilding an older iOS checkpoint also requires a new Apple build number. The restricted administrator runbook records the verified release identifiers, configuration boundaries and known recovery limitations.

Website and iPhone app

The iPhone app has the same Club Management buttons as this website (People & Roles, Invitations, Teams, Executive titles, Important notices, Account Security and Message reports), plus My Children, profile photo and Privacy & data rights under Profile & Settings, using the same rules. Messages sent from the app alert the group in the same way, and the app also has photos and files, archive and delete, older messages, scheduled messages, diary events, volunteer rotas, changing a pending facility request, opening Club Resources, the My Team contact list for team managers, single-member annual or life membership, and photo moderation. End-of-year resets, member contact records and the recovery download stay on the website.

If your access is missing, contact a Club App Administrator. Children are shown without profile photographs.